Use of your personal information

Why do we collect your personal information?

We collect your information in order to improve your customer shopping experience and to communicate with you about our products, services and promotions. We collect information from you to complete a transaction, register as a member, sign up to receive email/text communications from us, or participate in a competition / promotion or survey. This information includes details such as name, age, gender, email address, phone number, postal address and credit card numbers. We may use your information collected online to fulfil and process your orders. We may maintain a record of products you have looked at or purchased in order to enhance your shopping experience and make it easier and faster for you.

All text or email communications you receive from us will have functionality that allows you to unsubscribe on the spot, meaning you will no longer receive communications from us unless it is regarding a transaction or security issue. You are also able to call us on 0800 4KANDK, email us at or edit your account details on our website at any time if you wish to stop communications from us.

We use Remarketing through Google Analytics to advertise online by delivering K+K ad content specifically targeted to your interests based on your visits to our website. Google show K+K ads on sites across the Internet.
K+K website visitors who wish to opt out of Google Analytics for Display Advertisers and/or customized Display Network ads can do so by visiting Google's Ads Preferences Manager. You can also download the Google Analytics Opt-out Browser Add-on.

Our website uses cookies; a small element of data that our website may send to your computer. Cookies are typically stored on your computer's hard drive and allow our website to recognise you when you return. This helps us to provide you with a better experience on our website and allows us to understand what areas of the site are of interest to you. 
Trustworthy third party vendors like Google show advertisements for our products on various sites on the internet. K+K use first-party cookies (such as the Google Analytics cookie) to inform, optimise, and serve ads based on your past visits to our website. If you would like to opt out of the use of cookies, please visit Google's Ads Preferences Manager.

Business partners
We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail or emails and processing payments. They will have access to your personal information in order to perform these services, but are not authorised to use your information for any other purpose.