Customer Services Contact Details:

Please email any questions or feedback to: info@kandk.co.nz

Postal Address:
PO Box 34-213
Birkenhead
Auckland
New Zealand

Head Office Address:
Unit G
35 Enterprise Street
Birkenhead
Auckland
New Zealand

Phone:
(09) 418 4772 or
Freephone 0800 4 KANDK (0800 452 635)

Price and Payment Options

All prices and shipping costs are stated in New Zealand dollars. We accept Visa and Mastercard cards as terms of payment. Please see our shipping and delivery policy for more information regarding shipping costs.

Returning goods bought as special offers

If you return a single item bought as part of a multi-buy promotion (i.e. Buy 2 for $40) you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy promotion you will be refunded the full multi-buy value.

For combination purchases (“Buy 1 Get 1 Free”, or “Get the lowest priced item free”), you must return any free items of vouchers back for us before we can process your refund.

Please see our returns policy for more information regarding returning an order.

Product Information

All sizes are based off standard K&K sizing. All sizes are approximate; however we do attempt to ensure they are as accurate as possible. Please refer to the size guide for measurements.

We attempt to display product colours as accurately as possible on our website. However we cannot guarantee that your monitor’s display will accurately reflect the actual colour of the product.

We undertake reasonable care to ensure that all details, descriptions and products prices appearing on our website are correct at the time when the relevant content was entered into our website. We reserve the right to refuse orders where product information has been inadvertently published incorrectly, including prices and promotions.

Goods are subject to availability. As there is a delay in the time when the order is placed and the time when the order is accepted, the stock position of a certain product may change between this time period. If an item you have ordered becomes out of stock before your order has been accepted we will notify you as soon as possible. You will not be charged for out of stock items.

Please see our returns policy, shipping and delivery policy and privacy policy for more information regarding the use of this website.